Here you will find answers to the most frequently asked questions about our offers and services. We would like to help you quickly and easily. If your question is not listed, you can of course contact us directly at any time.
A
Airport
The nearest airport in Frankfurt (75 km) can be reached by train from Wetzlar or by car in about 1 hour.
B
Baby Bed
We’re happy to provide this for €15.00 per night. Please specify this when making your reservation.
Bedding
We will gladly bring an additional pillow or comforter to your room.
Bicycle parking
We can lock your bikes for you in the garage. Please contact the reception for this purpose.
Breakfast
We serve the breakfast buffet on weekdays from 06:30 to 09:00 am and on Saturdays, Sundays and holidays from 08:00 to 10:00 am. The reservation automatically includes breakfast. Please let us at the latest know until 06:00 pm the previous evening if you do not wish to have breakfast.
C | D
Cab
We will be happy to order a cab for you by phone. Cab numbers can also be found in the white information cabinet in the entrance area.
Check-in
Check-in is possible from 3:00 PM. You can collect your room key from the key box next to the front door. We will send you the code for the key box before your arrival.
Check-out
The hotel room is available on the day of departure Monday to Friday until 10:00 am and on weekends and holidays until 11:00 am. Please keep to these times, as the next guest will also want to check into their room on time.
Children
Children are welcome in our hotel. Up to the age of 5, children stay and have breakfast free of charge.
Cooling facilities
We are happy to store your food in our refrigerator / freezer.
Doctor
Addresses and telephone numbers are available at the reception. The nearest two hospitals are:
Lahn-Dill-Klinikum Wetzlar, Forsthausstr. 1, 35578 Wetzlar and
University Hospital Giessen, Rudolf-Buchheim-Str. 8, 35392 Giessen
Ambulance 112
Dogs
Dogs are welcome in our hotel. Please register the overnight stay with dog at the reception. We charge a cleaning fee of 15,-€ per dog and night.
The four-legged friends are to be kept on a leash at all times on the entire hotel premises.
Drinks & Snacks
Drinks and snacks are available at the reception desk.
E | F | G | H
Emergency Exit
You will find the plan for the escape routes on your room door.
Excursions
Tips and suggestions for your leisure time activities can be found on our homepage and in our information cabinet in the entrance area. Further information is available at our reception or at the Tourist-Information at the cathedral in Wetzlar: Tel.: 06441-997755.
Extra bed
We are happy to provide you with an extra bed in your room. For this we charge a fee of 14,-€/day without breakfast and 25,-€/day with breakfast.
First Aid Box
You can find our first aid kit on the ground floor in front of the toilets.
Flowers
At the Martina Belch flower shop, located in the neighboring town at Hauptstr. 2c, 35444 Biebertal, you can purchase fresh cut flowers and potted plants.
Gas station
The nearest gas station “Roth Tankstelle Lahnau & Tank Stop Best” with a garage is located at Rodheimer Str. 55, 35633 Lahnau.
I | J | K
Internet
Use our free WLAN access: HotelLahnau
Password: Hotel_Lahnau
Kitchen
Our separate “Blue Kitchen” in the new building on the third floor can be booked for use for 10,- € per day. Please contact the reception desk.
L | M | N | O | P
Night access
Outside reception hours the main entrance is closed. You can open it with your room key.
Parking
Please use the parking lot directly at the hotel building.
Payment
We accept Euro/Mastercard, VISA and EC-Cash and Cash. We do not accept American Express.
Pharmacy
The nearest pharmacy “Löwen-Apotheke” you will find in Naunheimer Str. 43, 35633 Lahnau, about 650 m from the hotel building.
Q | R | S | T | U
Reception
Our reception desk is staffed on weekdays from 6:30 a.m. to 11:00 a.m.
On weekends and holidays, we are available from 8:00 a.m. to 11:00 a.m.
We reserve the right to change reception hours in exceptional cases.
If you have any questions or problems, you can contact us at any time free of charge via the telephone in your room or at the reception desk. Tel. 06441 444060.
Restaurant
The restaurant “Da Franco” next door offers German and Italian cuisine. We ask you to pay the restaurant bill directly, it cannot be transferred to the hotel bill.
Monday closed, phone: 06441 64484
More restaurant recommendations in the area can be found at the information cabinet in
the entrance area or ask at our reception.
Silence
We ask you also in the interest of the other hotel guests to behave quietly in the corridors and in the rooms. Please keep quiet after 22:00 pm o’clock!
Smoking
Smoking is not allowed in the hotel building. In case of disregard a fee of 250,00 € will be charged. We thank you for your consideration and understanding.
Supermarket
The nearest supermarket is about 2 km away: “Edeka” – Beim Eberacker 4, 35633 Lahnau.
Telephone
Please refer to the enclosed telephone list for external and internal telephone numbers.
TV
Our televisions receive numerous satellite channels, which you can find in a separate list. If the remote control battery runs out outside of reception hours, you are welcome to take a battery from the drinks refrigerator at reception. We will of course refund you the cost. Thank you for your cooperation.
U | V | W | X | Y | Z
Umbrellas
You can borrow them at the reception.
Water boiler
On request you can get a water boiler at the reception.
